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Birmingham Profile 2012

by on 13 September, 2012

Modern Communication (mobile phones)

Communications is a fast-changing field and crucial to the public sector in providing the most effective services to its citizens.

So, who is online in Birmingham? How are people contacting the Council?

Using a mix of data sources, from the Council’s own to Ipsos Mori and Ofcom, Strategic Research’s Customer Knowledge team built the below profile to provide clear insight on the above questions.

Click below and see how people contact Birmingham City Council.

Birmingham Profile 2012

Photo Credit: LearningLark


From → Customer Insight

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