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Six digital questions every council chief should ask

by on 20 November, 2012

Picture showing a frustrated Web User

Link to an interesting article from LGC plus by Tom Steinberg, Director of

Six very helpful questions relevant to channel shift to  think about for Councils

Tom Steinberg and Steve Rose will be presenting on the topic of Channel Shift at the Capita Conference November 30th

See previous post for  Birmingham City Councils Six Step Channel Sift Strategy

From → Customer Insight

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